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Voice Conferencing, Application Sharing, Secure Communication, plus much more.


Report Generation Tool

Another incredibly powerful capability of the CallSite software system is that of giving you the ability to generate detailed reports on all the communication and activity through your CallSite. Through the report generation tool (RGT) you will be able to:

Review the logs of all the discussions between your customers and Agents
Total number of Voice calls
Total number of Voice call minutes
Total number of text messages
Total number of Secure messages
Per user informational table
Total number of Slide Shows
Total number of White Board Sessions
Number of Calls accepted by an Agent
Number of Calls rejected by an Agent
Percentage of Calls completed by an Agent
And much more !











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