A major strength of CallSite is it's Application Sharing feature. CallSite Application sharing feature will allow your Agents and customers (web site visitors)
to share the same application as if they were seating on the same computer, but of course they can be oceans apart. The Application Sharing feature
of CallSite will allow your Agent and customer to share the same web browser, spread sheet, power point, etc.., Practically any 3rd party software can be shared
via the Application Sharing feature of CallSite.
For example say your customer is filling an order form to buy something on your web site and runs into a problem, rather than abandoning the order form,
with CallSite installed on
your Web site your customer could click on the CallSite call button for instant communication with your Agents. Your Agent would then engage the
Application Sharing feature of CallSite upon which he/she could take over the customers Web browser and fill the order form for them. So rather than
the sale being lost, CallSite enables you to easily close it.
Best of all the Application Sharing feature of CallSite does not require the customer to download and install any software, from the customer
point of view the Application Sharing feature is instant as it all happens inside their web browser, that is all they need to benefit from the
Application Sharing feature is their Web browser and CallSite call buttons added to your web pages.
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