You can purchase Hourly support for your NetDIVE software system. Under this support option our support team will answer any support related questions or issues that you have in regard to your paid or free NetDIVE software system. Hourly support is only $79.00 per Hour, with minimum purchase of 3 Hours required.

Important information about the Hourly support buy option:

Under this option we will NOT remotely install your NetDIVE software system for you on your server, we will be answering questions that you have in regard to operating your NetDIVE software. Should you need installation support, this requires purchase of Installation Support. Hourly support is billed against the number of Support Hours that you purchase in minutes, with minimum increments of 15 minutes. Our regular Support hours are Monday to Friday 8AM to 8PM EST, excluding US and European official holidays. Support is provided via our message board support system. Not via Phone. However should it be necessary, our support staff will arrange to meet you live via NetDIVE CallSite or other NetDIVE communication products as may be deemed necessary. Please allow for up to 24 hours for your questions to be answered. Although generally they will be answered in a few hours or less. Hourly Support purchased and not used within 6 months (180 days) will expire. Thank you for reading through the above important information about purchase of Hourly Support for your NetDIVE software system.