CallSite Server Installation
 
 

Section: II.H

Inhibit Reverse DNS

CallSite records the IP address in numerical (123.45.67.001) and symbolic (user01.someprovider.com) format every time a user logs in. Obtaining the symbolic format requires the CallSite server to query a DNS server which, in nearly all cases, is not a problem. There are two situations though where such a query may present difficulties.

  • Some JVMs with defective network support crash on such queries.
  • Some DNS servers are extremely slow and can significantly delay a user's login.
To eliminate symbolic IP address lookup, add the following line to the 'server.cfg' file:
NoResolveIP=true