CallSite Agent Application
Contents:
CallSite Agent Application Quick Help Guide
Communication user interface
Communication Toolbar
Set Personal Preferences
Send a Message to an agent
Application Sharing
Voice over IP Communication
File Sharing
Displaying images into a communication session
White Board sharing
Immersive Slide Show presentation
View Historical Logs of all Calls and Messages
Web Tour (Web page push)
Sending Pre-loaded text messages
Add an Agent
Add a Bookmark
Video Presentation
Call Transfer
Call Rejection
Check status information
Live Trax