You can set the centralised White Board images displayed in your CallSite by using the 'White Board' panel.

To access the 'White Board' panel, click on the 'CallSite Admin' tab. In the new window that opens up, click on the 'White Board' tab. The following interface will open up:

This window has two panels - one on the left and the other on the right. The right hand side panel contains the list of all the existing centralised White Board images and the left hand side panel is the area where the White Board images are displayed when you highlight the name of the image in the right hand panel.

You can perform the following functions in this panel:

(1) Add new White Board images
(2) Edit existing White Board images
(3) Remove existing White Board images

These functions have been described below:

To add a new centralised White Board image, click on the 'Add' button. The following new window will appear in which you should specify the name of the new White Board image. This will be the name of the particular White Board image that will appear in the list on centralised White Board images in the Agent communication window.

After adding the name of the White Board image, click 'OK'. The following window will appear in which you can set the new White Board image in the 'Description' field:

Now, to change the image, click on 'Change image...' button. The following window will appear which will prompt you to choose an image from the existing list of images or to add a new image from your computer by clicking on the 'Add' button:

In this window, highlight the name of the selected image and click 'OK'.

This name of this image will now appear in the right hand panel in the 'White Board' panel. In order to save the changes, you should click on the 'Save' button. Otherwise, after you exit the Admin application, the new White Board image that you have just added will vanish.

You can edit the existing centralised White Board images by highlighting the name of the image in the right hand side panel and then clicking on the 'Edit' button. You can then make the necessary changes and when you are done, click on the 'OK' button.

After that you should also click the 'Save' button in the 'White Board' panel, so that the changes that you have just made might take place.

You can remove an existing centralised White Board image by highlighting the name of the White Board image in the right hand side panel and then clicking on the 'Remove' button. After that you should also click the 'Save' button in the 'White Board' panel, so that the changes that you have just made might take place.